A Landing Survey Dimension

    Reachability

    Reachability is whether you have a working route to your target buyer — an active channel, community, or motion that actually reaches them — as distinct from simply knowing who they are. A list of company names is not a channel; a channel is a repeatable way to start a real conversation with people on that list. This is the dimension most often confused with the others, because a company with a long target-account list can feel reachability is solved when in fact nothing yet moves a name from that list into an actual conversation. Reachability is also the dimension most sensitive to market-by-market reset: a channel that works in one market — an existing partner network, a community you're known in — frequently does not transfer to a new geography or segment, and has to be rebuilt.

    Diagnostic signals

    • You can describe your ideal customer in detail but not how a real conversation with one actually starts
    • The only channel producing conversations right now is outbound effort with no reply, not an active route
    • A channel or partner relationship that worked in another market hasn't been rebuilt in this one
    • You've never actually tested whether this market produces inbound interest on its own

    Where to go from here

    Partner & Channel Development is how Mustard Seed helps close this exact gap.

    Partner & Channel Development →

    Not sure where you stand on reachability specifically? Run the full Landing Survey →

    When this goes wrong: Failure Museum

    When this goes right: Traction Ledger motions